Refund & Return Policy – Krono Fitness
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Refund & Return Policy

NEED to EXCHANGE OR RETURN YOUR PRODUCT? 

Domestic Orders:
Krono Fitness is willing to accept all returns for a refund or exchange within 30 days of the date of purchase. Please fill out and include our return form with your returned item (click here). Returned items are processed within 5-7 business days of receipt. Customers will not be reimbursed for shipping / handling, taxes or related expenses incurred by placing and receiving the original order(s). Returned items are processed within 5-7 business days of receipt. In the case of factory defects, we will replace the product for you free of charge and will cover all shipping costs (return & re-shipping). For items to be exchanged, customers will pay only for return shipping and we will re-ship the item at our cost. The customer will need to cover shipping on returned defective items.

Size Exchange:
For domestic orders if you need a size exchange please mail your item back to the address listed below. Email your returning tracking number to help@kronofitness.com and include what size would you like us to send you back. Once you have sent us back the returning tracking number and new requested size. We will mail your new item back ASAP.

 

All items returned should be sent to:
Krono Fitness 
Attn: Customer Service
2033 S Gessner Rd # 2206 
Houston, Texas 77063